Your fearless crew took a drive to Tin Can Bay yesterday just to get away from the computers and, as luck would have it, one of the computers in our car decided to have a hissy fit and pop a couple of warning lights just as we passed the gates to Camp Kerr.
So the first thing we did when we hit Tin Can Bay was to stop at the RACQ depot and call for assistance. The service technician who arrived was friendly, helpful and very competent and had us on the road again in a very short time.
Pondering that standard of service on the drive home helped me recall the times I’ve had to call for assistance from the crew here in Hervey Bay. On each occasion they too have been friendly, helpful and very competent.
That’s the complete opposite of another service technician from another motoring organisation in another State that I had to call when a Falcon we owned decided to unprogramme the computer that ran the throttle and fuel mixtures. He was sullen, unhelpful and refused to believe that I might know how to re-programme the computer once I knew what the problem was.
So to the guys from the RACQ here in Hervey Bay and over in Tin Can Bay as well - thanks very much, it’s a real pleasure doing business with you and I learn something new every time I have to call on you guys for assistance.